I was promoted from a rep to manager and my entire team almost quit on my first day😭
I couldn’t understand why they despised me.
I went home that day and complained to my future wife(FW).
I told her it was a team of misfits.
Their results were the worst in the district.
It was my job to fix it.
I called a huddle on Day 1.
I said “We’re throwing the ‘playbook’ out”
What they were doing wasn’t working.
That I was the #1 salesperson for the last 10 months for a reason..
I presented my new 30/60/90 day plan.
“This is the plan – we’re going to be #1. Let’s go!”-Me
The tension in room was so thick you cut it with a butter knife.
“Eh, we’ll see”-one of the reps.
I wrapped the story up and looked at my FW.
“See? What’s wrong with them?”-Me
She calmly looked at me and said “Did you even ask what they thought was wrong or their opinion?”
“So why would they respect or follow you?”-FW
I was blinded by my own ambition.
The next day, I apologized to the team.
I asked for feedback.
They had AMAZING ideas.
We started executing.
We were #1 in 6 months.
Respect is not earned by results.
It’s earned by how you treat others.
And ALWAYS seek to understand first.
They weren’t misfits.
They were misled.
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